Koncert vs Kixie: Pricing, Lines and Limits

Neither Koncert nor Kixie publishes a price: both quote on request. Koncert is a standalone web dialer; Kixie is a dialer that runs inside another platform. The table below sets the two side by side on price, lines, calling limits, billing and fine print, from each vendor's own pages.

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By the CallCloud team · October 9, 2026 · 8 sources

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Koncert and Kixie side by side
Price
	Koncert (pricing page, opens in a new tab)Web dialer	Kixie (pricing page, opens in a new tab)Runs inside another platform
Month to month	On request	On request
Annual	On request	On request
Bill at 210 dials a day	Price on request	Price on request
Bill at 600 dials a day	Price on request	Price on request
Bill at 2,000 dials a day	Price on request	Price on request
Setup	Not stated	None
Numbers	Not stated	1 included, $5 each extra
On the phone
Lines	4	4
Calling	Unlimited, with a fair-use policy	Unlimited, with a fair-use policy
Spam protection	Caller-ID rotation: Yes Number-health monitoring: Yes Flagged numbers rested or replaced: Yes Branded caller ID: Not stated	Caller-ID rotation: Paid add-on Number-health monitoring: Not stated Flagged numbers rested or replaced: Not stated Branded caller ID: Paid add-on
Pick-up	No pause claimedKoncert says Quick Connect connects live calls instantly, with “no more awkward pauses when prospects answer.” It publishes no millisecond figure.	Screens each answer firstKixie says its multi-line PowerDialer uses AI voice detection to distinguish a real person from a recording before automatically connecting the rep with a live person; it publishes no answer-to-connection time.
Calling toolkit	Voicemail drop: Yes Voicemail detection: Yes Local presence: Yes Call recording: Yes AI call notes: Not stated Live coaching: Yes Do-not-call tools: Not stated	Voicemail drop: Yes Voicemail detection: Paid add-on Local presence: Paid add-on Call recording: Yes AI call notes: Paid add-on Live coaching: Yes Do-not-call tools: Paid add-on
Terms
Billing	The subscription term, authorized-user count and fees are specified in the order form; public materials reviewed do not establish monthly, quarterly or annual commitments or a cancellation-notice period.	Kixie's terms describe monthly, quarterly or yearly billing; customers can initiate cancellation at any time but must complete the cancellation process before the next billing cycle to avoid another charge, and paid periods are nonrefundable.
Seat minimum	None	None
Free trial	Free trial for qualified sales teams; Koncert does not publish its length.	7 days, with no credit card required.
Runs on its own	Yes	Yes
CRM sync	Salesforce, HubSpot, Outreach, SalesLoft, Apollo.io	Salesforce, HubSpot, Pipedrive, Zoho, HighLevel, Close, Outreach
Fine print	Koncert directs buyers to request pricing for both Symphony and Symphony+; their monthly and annual seat prices are not stated. The maximum number of parallel lines depends on the package or the customer’s quote or order form. Koncert defines normal business use by the calling patterns of at least 95% of subscribers on the same plan; it does not publish a numerical domestic-calling allowance for these packages. Appointment-setting, lead-generation, telemarketing, call-center and B2C firms require Koncert’s written pre-approval under its fair-use policy. If separately purchased, Group B international calling is limited to 500 minutes per user per month, pooled across the organization; excess calls may incur charges at applicable rates or prompt a plan change. Koncert says customers can purchase and refresh caller IDs, but does not publish a per-number price on its pricing page.	The Multi-Line PowerDialer is a plan that includes Professional features, not a separately priced parallel-dialing add-on. AI Human Detection is identified as a premium add-on, but the pricing page does not state its price. A $50 initial minutes-and-SMS reserve charge is invoiced separately from the subscription. On the unlimited-minutes plan, calls costing more than $0.02 per minute draw from the reserve balance; toll-free inbound calls, certain remote US destinations and special-rate calls are excluded from included calling. Kixie says there is no setup fee. Paid subscription charges are nonrefundable; cancellation must be completed through Kixie's process before the next billing cycle.

Bills are one seat, month to month where sold, on the calculator's model (answered calls billed as one minute each on a per-minute meter). Spam protection, pick-up and the toolkit are what each vendor states, not our own tests. Read from each vendor's pages on 2026-10-09.

Questions

Which is cheaper, Koncert or Kixie?

Koncert does not publish a price, so its bill cannot be worked out without a quote. Kixie does not publish a price, so its bill cannot be worked out without a quote.

How many lines do Koncert and Kixie dial at once?

Koncert dials 4 lines at once per rep on Symphony, and up to 5 on Symphony+; Kixie dials 4 lines at once per rep on Multi-Line PowerDialer.

Can you pay for Koncert or Kixie month to month?

Koncert and Kixie both set their terms in an order form rather than on a public price list.

Do Koncert and Kixie have a free trial?

Koncert: Free trial for qualified sales teams; Koncert does not publish its length. Kixie: 7 days, with no credit card required.

Which CRMs do Koncert and Kixie connect to?

Koncert lists Salesforce, HubSpot, Outreach, SalesLoft and Apollo.io. Kixie lists Salesforce, HubSpot, Pipedrive, Zoho, HighLevel, Close and Outreach. Both connect to Salesforce, HubSpot and Outreach.

Koncert vs Kixie: Pricing, Lines and Limits

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