Nooks vs Koncert: Pricing, Lines and Limits

Neither Nooks nor Koncert publishes a price: both quote on request, and Nooks sells at least 2 seats. Both are standalone web dialers. The table below sets the two side by side on price, lines, calling limits, billing and fine print, from each vendor's own pages.

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By the CallCloud team · October 9, 2026 · 8 sources

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Nooks and Koncert side by side
Price
	Nooks (pricing page, opens in a new tab)Web dialer	Koncert (pricing page, opens in a new tab)Web dialer
Month to month	On request	On request
Annual	On request	On request
Bill at 210 dials a day	Price on request	Price on request
Bill at 600 dials a day	Price on request	Price on request
Bill at 2,000 dials a day	Price on request	Price on request
Setup	Not stated	Not stated
Numbers	Not stated	Not stated
On the phone
Lines	5	4
Calling	Not published	Unlimited, with a fair-use policy
Spam protection	Caller-ID rotation: Yes Number-health monitoring: Yes Flagged numbers rested or replaced: Not stated Branded caller ID: Not stated	Caller-ID rotation: Yes Number-health monitoring: Yes Flagged numbers rested or replaced: Yes Branded caller ID: Not stated
Pick-up	No pause claimedNooks advertises “Zero Latency” and says the first live answer routes to the rep immediately. Its technical account says AI detects a human before connecting the rep and resolves most calls in under a second; it does not publish a measured answer-to-rep connect time.	No pause claimedKoncert says Quick Connect connects live calls instantly, with “no more awkward pauses when prospects answer.” It publishes no millisecond figure.
Calling toolkit	Voicemail drop: Yes Voicemail detection: Yes Local presence: Yes Call recording: Not stated AI call notes: Yes Live coaching: Yes Do-not-call tools: Yes	Voicemail drop: Yes Voicemail detection: Yes Local presence: Yes Call recording: Yes AI call notes: Not stated Live coaching: Yes Do-not-call tools: Not stated
Terms
Billing	The initial commitment is specified in the order form, not publicly fixed as monthly or annual; it renews for an equal term unless either party gives notice at least 30 days before the term ends.	The subscription term, authorized-user count and fees are specified in the order form; public materials reviewed do not establish monthly, quarterly or annual commitments or a cancellation-notice period.
Seat minimum	2	None
Free trial	None published	Free trial for qualified sales teams; Koncert does not publish its length.
Runs on its own	Yes	Yes
CRM sync	Outreach, Salesloft, HubSpot, Salesforce, Gong, Apollo	Salesforce, HubSpot, Outreach, SalesLoft, Apollo.io
Fine print	Pricing and service capacity are set in the customer-specific order form; Nooks says usage above that capacity can incur additional fees, but publishes no dialer overage rate. Nooks-provisioned phone numbers are subject to availability and carrier and regulatory requirements; no per-number price is published. Customers are responsible for applicable service taxes other than taxes on Nooks’s U.S. net income.	Koncert directs buyers to request pricing for both Symphony and Symphony+; their monthly and annual seat prices are not stated. The maximum number of parallel lines depends on the package or the customer’s quote or order form. Koncert defines normal business use by the calling patterns of at least 95% of subscribers on the same plan; it does not publish a numerical domestic-calling allowance for these packages. Appointment-setting, lead-generation, telemarketing, call-center and B2C firms require Koncert’s written pre-approval under its fair-use policy. If separately purchased, Group B international calling is limited to 500 minutes per user per month, pooled across the organization; excess calls may incur charges at applicable rates or prompt a plan change. Koncert says customers can purchase and refresh caller IDs, but does not publish a per-number price on its pricing page.

Bills are one seat, month to month where sold, on the calculator's model (answered calls billed as one minute each on a per-minute meter). Spam protection, pick-up and the toolkit are what each vendor states, not our own tests. Read from each vendor's pages on 2026-10-09.

Questions

Which is cheaper, Nooks or Koncert?

Nooks does not publish a price, so its bill cannot be worked out without a quote. Koncert does not publish a price, so its bill cannot be worked out without a quote.

How many lines do Nooks and Koncert dial at once?

Nooks dials 5 lines at once per rep on AI Dialer; Koncert dials 4 lines at once per rep on Symphony, and up to 5 on Symphony+.

Can you pay for Nooks or Koncert month to month?

Nooks and Koncert both set their terms in an order form rather than on a public price list.

Do Nooks and Koncert have a seat minimum?

Nooks sells at least 2 seats, so a smaller team still pays for 2; Koncert sells a single seat.

Do Nooks and Koncert have a free trial?

Nooks: no free trial published. Koncert: Free trial for qualified sales teams; Koncert does not publish its length.

Which CRMs do Nooks and Koncert connect to?

Nooks lists Outreach, Salesloft, HubSpot, Salesforce, Gong and Apollo. Koncert lists Salesforce, HubSpot, Outreach, SalesLoft and Apollo.io. Both connect to Outreach, Salesloft, HubSpot and Salesforce.

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Sources

Nooks pricingnooks.ai
Nooks: trek healthnooks.ai
Nooks: nooks review top rated outbound dialer softwarenooks.ai
Nooks: ai dialernooks.ai
Koncert pricingkoncert.com
Koncert: koncert ai dialerkoncert.com
Koncert: integrationskoncert.com
Koncert: ai parallel dialerkoncert.com

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